{"id":263,"date":"2025-06-30T13:10:45","date_gmt":"2025-06-30T13:10:45","guid":{"rendered":"https:\/\/bestpchaven.com\/hosting\/customer_support_title\/"},"modified":"2025-07-03T13:53:11","modified_gmt":"2025-07-03T13:53:11","slug":"customer-support","status":"publish","type":"page","link":"https:\/\/bestpchaven.com\/hosting\/customer-support\/","title":{"rendered":"Customer Support"},"content":{"rendered":"
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Customer Support<\/h1>
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Context Help<\/h2>If you get lost inside our Control Panel, the first thing you should do is press the Help button, which is present on each page. A popup will appear. It contains exhaustive info about all the actions that you can carry out on that particular page. Each context menu opens on the very same page so that you can quickly return to your work.<\/div>\n

Video Tutorials<\/h2>We have a vast library of video tutorials explaining how to use our web hosting Control Panel. They're meant for those of you who want to see how things are being done instead of only reading articles. Thus, anyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step instructional videos.<\/div>\n

F.A.Q.<\/h2>If you can't discover the answer you searching for, have a peek at our extensive FAQ section, which includes questions asked by actual persons and offers practical solutions. We frequently update our FAQ section with new Q&A's in order to embrace all the innovations and new additions to our hosting platform.<\/div>\n

Ticketing System<\/h2>If you still can't find the solution you searching for in the FAQ section either, we have a fantastic team of customer service technicians available 24\/7 and eager to help you with any question. Each trouble ticket you submit will be responded to within 60 minutes (the average ticket response time is only 20 minutes), so you will not have to wait a long time to get your question answered.<\/div>\n <\/div>\n
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Contact Sales:<\/h3>\n US Toll Free Phone: +1-855-211-0932<\/strong>
\n\tUS International: +1-727-546-HOST(4678)<\/strong>
\n\tUK Phone: +44-20-3695-1294<\/strong>
\n\tAU Phone: +61-2-8417-2372<\/strong>
\n\tOUR ID: 194641<\/strong>
\n\t
\n\tSales Lines Working Hours:<\/strong>
\n\tMonday to Friday:
\n\t10.00 AM - 06.00 PM GMT\/UK
\n\t05.00 AM - 01.00 PM EST\/USA
\n\t08.00 PM - 04.00 AM EST\/AU

\n\t\n\temail: support@propersupport.com<\/a>

\n\tOnline Contact Form<\/a>

\n\t\n\tCheck your server status<\/strong>\n\tTo check the status of your server if you think there is a problem, please go to: www.properstatus.com<\/a>\n <\/div> \n
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